Return & Exchange Policy

Last updated: 30/05/2025

We want you to love what you wear. If something’s not quite right, we’re here to help.

🔁 Return & Exchange Window

You can request a return or exchange within 7 days of receiving your order.

📦 Eligibility Criteria

To be eligible for a return or exchange:

• Item must be unused, unwashed, and in original condition
• All original tags and packaging must be intact

🔄 Exchange Options

We currently offer size or product exchanges based on stock availability.

If your requested size/product is unavailable, we’ll issue a store credit or refund.

💸 Refunds

• Refunds (if applicable) are processed to the original payment method or as store credit within 7–10 business days after we receive and inspect the item.
• Shipping fees (if any) are non-refundable.

📥 How to Request a Return/Exchange

Go to My Orders> Order Details> Return.

Our team will respond within 24–48 hours with the next steps.

❌ Non-Returnable Items

• Used or damaged products
• Items without original tags/packaging

📞 Need Assistance?

We’re happy to help!

📧 contact@jygma.com

📞 +918851237473